Returns & Exchanges

At Sois Life Sciences, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit or style, we offer a seamless 30-day return and exchange policy to ensure your wardrobe remains flawless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Ensure all items are in their original condition, unworn, and with tags attached, then securely pack them in the original shipping box.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.